FAQs

ORDERS

  • What is Disha’s Cancellation Policy OR How do I cancel my order?

    If any customer cancels the order within 24 hours either by calling or texting on ourWhatsApp No 7042271562; or sending anemail on [email protected] then cancellation will be processed.

  • Is there a cancellation fee charged?

    Yes, a cancellation amount of INR 99 is deducted from the total amount to be refunded.

  • When and how will I receive my refund?

    Your refund amount will be credited within 7-10 days through the payment mode as chosen by the customer.

  • What is the return/exchange policy on my order?

    Books once sold cannot be returned. Orders once placed with Disha Publication cannot be modified or clubbed with any other order.Books can be replaced only if they are torn or misprinted or damaged. In such a case, the customer may raise a concern on WhatsApp (7042271562) or email us at [email protected] with clear images of the book. We will send another book/product to replace it.

    Wrong delivery/item missing will be treated on high priority. In this case, we will send the customer the correct order. Refund is not permitted.

    For more information on Return, Exchange and Refund, please read about our policy here:

  • What is the return policy on Cash on Delivery (COD) order?

    For Cash on Delivery (COD) orders, we will take confirmation from the customer and only after getting confirmation the product will be dispatched. After dispatch, the customer has to accept the product and he or she cannot refuse/return the product.

  • What is the Processing time on my order?

    Orders placed after 12 noon IST on any day are processed the next day. We do not process orders on Sundays and on National Holidays.

  • What is the estimated delivery time on my order?

    Our standard shipping time is 7-10 days. For shipping to a remote location, the delivery may depend on the region where the order is to be delivered. For delivery locations in Jammu & Kashmir, and the North East, there may be some delay. In case none of our shipping partners deliver to your area, then we can send your order through parcel by India Post. The orders sent through India Post cannot be tracked and it may take up to 10-15 days for the parcel to reach you in extreme cases.

  • How can I track my order?

    You can track your order using the tracking number provided in your order confirmation email by visiting our delivery partner’s website. It may take up to 12-24 hours to update your tracking number on our website.

  • Does Disha accept international orders?

    We do not accept international orders. However, you may make an enquiry about the same on our customer care number or email.

BOOKS

  • What are the different categories of books that are available on Disha Publication store?

    Disha Publication offers comprehensive and updated books for a range of Entrance Exams, Competitive Exams, and Government Job Exams including Engineering exams, Medical exams, GATE, MBA, SSC, Banking, Defense, Railways,UPSC, CTET/STET and School Exams. We have study material for school children, university students as well as working adults aspiring to crack a particular exam.Disha has published a number of quality books to cover the following exam categories:

    Engineering: JEE, BITSAT, VITEEE, GATE, Physics, Chemistry, Mathematics, English, Technical

    Medical: NEET, Physics, Chemistry, Biology

    Law: CLAT, AILET, Legal Reasoning, Logical Reasoning, Quantitative Techniques

    MBA: XAT, IIFT, CAT, CMAT, SNAP, CUET, Quantitative Aptitude, Reasoning, English, General Awareness, Data Interpretation

    Civil Services: IAS Prelims, IAS Mains, UPSC EPFO, State PSCs, English, Mathematics, General Knowledge, Current Affairs

    SSC: CGL, CHSL, Stenographer, SSC, Sub-Inspector/Constable, Junior Engineer

    Banking & Insurance: IBPS, RBI, RRB, SBI, LIC

    Defense: AFCAT, Agniveer, CDS, DRDO, Indian Navy, NDA, CAPF

    Teaching: UGC NET, CTET/STET, BEO, DSSSB, Child Pedagogy, EVS, Subject Books

    School/Children: NCERT/CBSE (Class 9-12), Foundation (Class 6-8), Olympiad (Class 1-10), Worksheets (Class 1-5), Scholarship Tests (NTSE, KVPY, Class 6-10).

  • What are the types of prep books or study material that Disha Publication publishes?

    Disha Publication publishes a wide variety of study material to cover all exam needs of students and aspirants. We publish the following types of study books:

    1. Subject-wise textbooks
    2. Guides
    3. Handbooks
    4. Previous Year Solved Papers
    5. Test Series with Solutions
  • Who are Disha’s authors? / Who writes the books published by Disha Publication?

    Disha’s books are written by top educators, eminent experts and bestselling authors who possess solid educational background, in-depth knowledge and intensive experience in their respective fields. They are as innovative in their approach to teaching and writing as they are learned. Our bestselling authors include Mrunal Patel, Ashish Malik, Deepanshu Singh, Dr. Deepak Joshi, Vaibhav Trivedi, among others. To read the complete list and profiles of our esteemed authors, please visit this page:

  • What are some of the USP (Unique Selling Point) of Disha’s books?

    1. Fully Solved Papers with 100% Error-free Solutions
    2. Topic-wise & Section-wise Coverage of Syllabus
    3. Trend Analysis
    4. Highly useful MCQs
    5. Test Series for Practice
    6. Value Added Notes and Planners
    7. Mind Maps for Quick Learning
    8. Difficult Concepts Simplified using Flowcharts, Diagrams, Key Facts and Topic Breakdown
    9. SWOT Analysis
    10. Infographics and Illustrations
    11. Exclusive Tips and Techniques to Make Exam Prep Easy
    12. Mnemonics to Boost Memory
    13. Milestone Problems
    14. Questions and Tests divided into Difficulty Levels
    15. Easy to understand language and presentation style
    16. Comprehensive and ShortcutApproach
    17. Books written by Top Educators, Rank Holders, and Experts
    18. Constantly Updated and Revised Editions of all books
    19. Powered with Video Lessons for Blended Learning
    20. Good Quality Printing
  • What type of people will benefit from books published by Disha Publication?

    All aspirants currently preparing for any competitive entrance exams and government job exams will benefit from the books published by Disha Publication. Disha caters to aspirants of all exams including JEE, NEET, UPSC, SSC, CTET, NET, DSSSB, Banking, Defense, and Railways. If you are a working candidate with less time on your hands, or someone who cannot afford coaching, you should definitely opt for Disha’s books as they are specifically designed for self-study. Our books provide complete theory and solutions with full step-by-step explanationsto enable easy grasp and independent study. You can study at your own pace and test your progress through the several exercises and practice tests included in the books. Our books will also serve as a vital resource for teachers and mentors who train aspirants for specific exams or in general subjects.

  • Are Disha’s exam prep books available in Hindi?

    Yes, we have many books available in Hindi language too. You can filter through the language option to search for books in Hindi.

  • Are the prices of Disha Publication books reasonable?

    Yes. In an effort to reach and help out students from all kinds of social backgrounds, Disha Publication strives to provide top-notch quality study material at the most reasonable price possible. Disha has gained popularity among students due to the comparatively lower prices it has kept for its books. Even so, we have never compromised on the quality or content to keep the prices minimum. Our books are reasonably priced and cover the whole syllabus so that you don’t have to spend money on more books.

  • Does Disha Publication offer discount on their books?

    Disha Publication offers generous discounts on its booksfrom time to time. We offer a minimum of 30% discount and upto 50% discount on selected titles. All discount details are available on the website. Do check out our social media channels on Instagram, Facebook, YouTube and LinkedIn for regular updates on discount offers. We also frequently do exciting giveaways on social media.

  • Does Disha Publication offer video courses as well?

    Yes, Disha Publication offers video courses for a range of government job exams like UPSC, SSC, CDS, AFCAT, CAPF, etc. Kindly see the section on video courses on this website for more information. You can also give us a call for further queries or drop a text on the WhatsApp no. 7042271562.

  • What is the price of video courses offered by Disha Publication?

    The price of video courses varies and some of them are also available for free. The paid courses start from INR 1999. We offer regular discounts on many of them. Keep checking this website for updates on discounts and offers.

COMPANY

  • What is AIETS?

    AIETS (All India Educational Testing Services) is a research-based educational organization working in the domain of K-12 and competitive exams. AIETS has been founded under the guidance of nationally renowned Professor Dr. O.P Agarwal. AIETS’s diverse areas of operations span from publishing to curriculum development to providing customized academic solutions to schools and coaching institutions. In the last 22 years, AIETS has provided learning and assessment solutions to lacs of students, teachers, schools, and coaching institutions across the country.

    The basic operations of AIETS can be divided into:

    Publication Division (Disha Publication): Disha publishes books for Competitive Exams.

    Publication Division (Disha Publication): Disha publishes books for Competitive Exams.

    School Solutions (Elevate): Elevate is an activity-based learning solution for schools.

    Online Courses/EdTech (MySkillValley, My Disha Academy, My Learning Graph): Offers online courses, one-to-one counselling & JEE/NEET Mentorship Programs.

  • What is MPower and its connection to AIETS?

    MPOWER is a division at AIETS which provides printed Study Material, Question Banks, Problem Sheets, Test Series and other relevant material to coaching institutions. In the last 12 years, MPower has provided learning and assessment solutions to thousands of institutes across the country.

    Advantages of MPower:

    -Build a progressive image and a strong brand

    -Focus on your core area

    -Standardize the delivery and improve quality

    -Launch new courses and increase your business

    MPower works in the following areas:

    IIT-JEE (JEE Advanced)

    AIEEE (JEE Mains)

    NEET (CBSE-PMT)

    CBSE Boards (class 9-12)

    IIT Foundation (class 8-10)

    NTSE

    Bank PO/Clerk

    CMAT/BBA/MAT

  • Is Disha Publication active on social media?

    Yes, Disha Publication has highly active social media accounts on Instagram, Facebook, LinkedIn and YouTube. Our posts include exam updates, company updates, new book releases, relevant books available for upcoming exams, study tips, exam analysis, live sessions, Daily Headlines, GK facts, informative pieces, educational videos, quiz with giveaways, discount offers and freebies, student memes for fun and many more things. Follow us on social media to stay updated on everything!

  • Is there an app available for Disha Publication?

    We are currently working on developing a good app for Disha Publication. However, in the meantime, this website serves as a user-friendly platform for a great shopping experience. It has been carefully designed to give you an app-like experience. Ordering is easy here, give it a try!